How to Stop Catalogs in the Mail

Stop a catalog in four steps

1. Save the mailing label. Keep the recipient name, full address, and any customer or source code visible.
2. Find the official sender. Check the catalog's website for mailing preferences, catalog requests, customer service, privacy, or contact pages.
3. Ask for postal mail removal. Say that you want the printed name and address removed from catalog and promotional mailing lists. If you still shop with the company, make clear that you are stopping paper catalogs, not closing your customer account.
4. Keep the request. Save the date and any confirmation. Catalogs already printed or in transit may still arrive for a while.

What to write in a catalog-removal request

Use the sender's official form or a contact address published on its website. Replace the bracketed details below with the mailing label from your catalog:

Leave out the customer-number sentence if the label has no number. Do not include a payment card, password, Social Security number, or identity document. Send the request privately to the company, not in a public review or social-media comment.

Some merchants require their own form or a request from the recipient. Catalog Choice's FAQ explains this limitation too. If the sender asks you to use its form, follow that route rather than repeatedly sending the same message.

Find the instructions for your catalog

• Miles Kimball: choose the catalog-removal topic, not the catalog address-change topic.
• Uncommon Goods: remove the current label; sign up again only if you want delivery at a different address.
• POLYWOOD: use the embedded Catalog Opt-Out form, not the digital-catalog download.
• FullBeauty Brands: use the relevant brand contact or catalog preference, with Woman Within as a worked example.
• Baudville: keep the Catalog Priority Code from the back of the paper copy.
• Schweitzer Linen: use Catalog Unsubscribe, not the similar catalog-request page.
• O'Neill: match the back cover on Catalog Unsubscribe, not a newsletter signup.
• Jockey: ask Customer Service for catalog removal without choosing account or Rewards deletion.
• David Austin Roses: use Marketing by Post - Unsubscribe on the U.S. site, not the email signup below it.
• Silverts: request postal suppression through Customer Care without sending health or payment information.
• Johnny's Selected Seeds: choose Catalog Request or Removal and put the full address in the message.
• Bradford Exchange: request no promotional ground mail without cancelling a purchase or collection.
• Country Door: call the published catalog-removal number; keep credit statements separate.
• Balsam Hill: match the label on Catalog Unsubscribe Request and allow its approximate 90-day processing period.
• Design Within Reach: use Catalog Opt-Out for unwanted or duplicate copies, with Client Care as the fallback.
• Christianbook: use the current mailing-list contact and choose address sharing separately.
• Current Catalog: choose Catalog Mailing Changes, separate from email or third-party sharing.
• LTD and Lakeside: use the number for each catalog without assuming one call changes both lists.
• Collections Etc.: ask for postal marketing removal without cancelling a paid program or auto-refill order.
• Touch of Class: request no catalogs or a lower frequency through the published contact.
• Shutterfly: use the postal discount toggle for printed offers, separate from email and cards someone ordered.
• Brighton: use its catalog-unsubscribe support request and include the printed address.
• King Arthur Baking: request no printed mail rather than a lower catalog frequency.
• Arhaus: match the label on its dedicated catalog-unsubscribe form.
• Boston Proper: specify direct mail in the request to its marketing opt-out inbox.
• Coldwater Creek: use the published catalog contact if the footer link does not open a usable form.
• Chico's, Soma and White House Black Market: specify each brand and distinguish paper mail from shared-list preferences.
• Serena & Lily: name both catalogs and other mailed promotions.
• Soft Surroundings: distinguish its own catalogs from outside-company mailings.
• The Company Store: include the pink-box customer number and each duplicate label.
• West Elm: request removal from postal marketing.
• Anthropologie: distinguish Anthro loyalty mail from the Home Designer & Trade Program.
• Brooks Brothers: follow the Direct Mail contact instruction, not the email deadline.
• Home Depot: choose the postal control in My Preference Center, not email or survey removal.
• H&M: use the Direct Mail Marketing setting described in its U.S. notice.
• J.Crew: use the published physical-mail email without withdrawing from Passport.
• J.McLaughlin: match the back cover on Unsubscribe From Catalog, not Request A Catalog.
• Johnston & Murphy: use the direct-mail contact and its qualified 45-day postal estimate.
• MoMA Design Store: select Catalog Unsubscribe or use the article's published support fallback.
• Vineyard Vines: send the specified no catalog subject to its dedicated catalog inbox.
• Crate & Barrel: use the dedicated address-removal form, not email preferences.
• Crutchfield: use the unsubscribe choice on the shared catalog signup page.
• Boden U.S.: contact the U.S. team and distinguish its catalogs from partner mail.
• Duluth Trading: request future-mailing removal without changing shopping-account addresses.
• Harry & David: select the direct-mail opt-out, not account or saved-payment deletion.
• Hanna Andersson: use Opt-Out in the subject and specify the print mailing list.
• Orvis: use published support if the catalog link opens email signup.
• Paul Fredrick: follow Opt-Out of Direct Mail Marketing, not the email unsubscribe page.
• Pendleton: distinguish its own catalogs from the separate name-sharing choice.
• Peter Millar: supply name and mailing address to the catalog contact, allowing for copies still processing.
• Talbots: call the catalog number with the customer and mail codes available.
• Tea Collection: use the print-catalog address fields, not the email Subscribe control.
• Tommy Bahama: ask for Do Not Mail, separate from Do Not Email and Do Not Call.
• J.Jill: contact retail customer service and allow its published direct-mail processing window.
• Pottery Barn: choose full removal rather than a lower mailing frequency, or resolve duplicate catalog records.
• The Vermont Country Store: request catalog removal by live chat or phone.
• Williams Sonoma: choose no catalogs rather than monthly or seasonal delivery.
• Uline: change the separate preferences for catalogs and printed special offers.
• Lands' End: use its catalog contact options and match the mailing label.
• L.L.Bean: contact the company yourself; it does not accept third-party catalog-removal requests.

Garden and seed catalogs

You can stop printed catalogs while continuing to shop for plants or seeds. Choose the sender's paper-mail instruction, not a seasonal catalog request or gardening newsletter signup.

• Bluestone Perennials: request catalog removal and decide separately whether to withhold your name from shared lists.
• Breck's: email the published catalog contact with your label and account number if applicable.
• Gardener's Supply: use Email Us and include the complete paper address in the message.
• Gurney's: find To Unsubscribe below the free-catalog signup content.
• Territorial Seed: separate its own catalogs from partner-list marketing and distinguish processing from delivery.
• White Flower Farm: use the policy's Catalogs and printed mail contact, not email unsubscribe.

Store coupons and printed retail offers

A sale postcard is still promotional paper mail even if it is not a catalog. Use the retailer's postal choice rather than changing checkout addresses, loyalty membership or email settings.

• Bath & Body Works: choose Delete on its mailing-address request and note the warning about using mailed coupons.
• Best Buy: use the contact expressly listed for direct mail, not its broader data-rights forms.
• Bloomingdale's: call the direct-mail number, keeping associate messages and card notices separate.
• Staples: send the published postal contact a mailer photo if possible; contract customers have an Account Manager route.
• Kohl's: use the Postal Mail address, PO Box 3120, or the customer-service phone alternative.
• Macy's: use its dedicated direct-mail number, not the email-processing deadline.
• Nordstrom: use the direct-mail preference described for its customer account.
• Sephora: call the published postal-preference contact without cancelling Beauty Insider.
• Target: ask the privacy phone line to stop catalogs and mailed coupons without leaving Target Circle.
• Walmart: choose the account or no-account contact route and allow for paper campaigns already prepared.

Outdoor catalogs and workplace brochures

Some stores publish a separate catalog form; others send paper requests to customer service. Course brochures also need a postal preference rather than an email unsubscribe.

• Bits and Pieces: use the policy's preference contact, not ordinary order support.
• Blick Art Materials: identify the postal-marketing label at the policy's published contact.
• Lee Valley: separate direct-marketing removal from duplicate catalog records and address changes.
• Sharper Image: follow Remove From Catalog to the linked SurveyMonkey address form.
• SmartPak: match the back-cover label on the print opt-out form, not email signup.
• Dover Saddlery: specify catalog removal and promotional address sharing separately.
• Academy Sports + Outdoors: name the postal lists you want changed, including relevant vendor or partner promotions.
• REI: follow the printed-mail support-form instructions; earned rewards notices can still arrive.
• Woodcraft: include the postal address in the policy's printed-mail opt-out request.
• Bass Pro Shops and Cabela's: use the shared customer-service route and identify which brand mailed you.
• Carve Designs: complete the address-based catalog form and allow its published processing window.
• Filson: use the published contact if its older form redirects, and clarify other paper offers.
• Northern Tool: match the home or workplace label and decide separately about partner sharing.
• RailRiders: distinguish its own catalogs from do-not-rent and third-party sharing.
• PESI: remove the exact seminar-brochure label, with separate requests for address variations.
• Stio: choose Unsubscribe Here rather than the catalog signup and use support if the embedded form fails.
• Tecovas: request a postal marketing preference without deleting a shopping account.
• Title Nine: follow the separate catalog-removal link, not the signup controls on the same page.

Travel brochures and cruise mail

Stop printed travel advertising without cancelling a trip. Check the paper-mail preference, the exact recipient and whether the tour company or an independent agency sent the piece.

• Collette: use the policy's marketing-choice contact, not the deal signup.
• Grand Circle Travel and OAT: use their shared published postal route with the name, customer number and address.
• Road Scholar: change print interests separately from email frequency and save the settings.
• Tauck: request printed marketing removal through its published contact and identify agency mail separately.
• Viking Cruises: use the print-mail Privacy Department contact, not the email-only processing estimate.
• YMT Vacations: name paper brochures and direct-mail targeting rather than changing cookies alone.

Choose the narrowest route that solves the problem

One catalog from a known company

Use the company's official catalog-preference or customer-service route. This is the best first move when one recognizable brand is the problem. Include the label's customer number or source code when the company asks for it.

Several catalogs from participating senders

Catalog Choice is a free nonprofit service that lets you search for individual catalogs and follow the available opt-out process. Some entries send you to the merchant's own form. If the sender is missing or the listed route does not match the piece in your hand, contact the sender directly.

Broader addressed advertising

DMAchoice, operated by the Association of National Advertisers, manages preferences for participating marketers and charges a processing fee. The Federal Trade Commission's junk-mail guidance lists it as an option for reducing promotional mail. It is not a universal block, and a direct sender request is still useful for a catalog that continues.

Marketing-data preferences are a separate layer

A broker opt-out concerns marketing data, not every retailer's own customer list. Use it alongside direct catalog requests, not as proof that every sender has removed your address.

• Experian marketing data: its five-year Do Not Mail term is separate from credit prescreening.
• Epsilon: choose the consumer marketing opt-out, not a household data report.
• Data Axle: use its current consumer form and complete required verification directly.
• Acxiom: respond to the confirmation email and note the limit on data already supplied to marketers.

Handle duplicate names and old household records

Catalog lists often contain more than one record for the same home. A married name, former name, misspelling, old unit number, business name, and second household member can each produce another copy. Compare every label before assuming the first opt-out failed.

For mail addressed to someone who moved, do not create an account or impersonate the recipient. Use the previous-resident mail process and tell the sender that its delivery record is outdated. For someone who died, follow the deceased-person mail guide so the request is handled respectfully and with the right authority.

Do not rely on Return to Sender for ordinary catalogs

Many advertising catalogs use a postage class that is not automatically returned to the sender. Writing “Return to Sender” may not update the company's marketing database. A direct opt-out tied to the printed label gives the sender the information needed to suppress the record.

Use our Return to Sender guide to identify the limited cases where postal handling is appropriate.

If the catalog keeps coming

Compare the new label with the one you used before. A different spelling, old apartment number, second household member, or “Current Resident” line can represent another record. Send the sender the current label and reference the earlier request.

Do not assume every booklet is a catalog subscription. Retail catalogs, magazines, package inserts, and neighborhood advertising use different lists. Use our magazine mail guide for paid subscriptions and subscription offers. For sender-specific examples, follow our Uline catalog guide or RH Sourcebook guide. For a wider cleanup, use the options in our complete junk mail guide.

Where Junk Mail Magic fits

Junk Mail Magic starts from the physical piece. One clear photo preserves the sender, recipient line, address, and source code needed to prepare a specific request. Photograph one catalog at a time and keep the entire mailing label readable.