How to Stop Publishers Clearing House Mail

Ask PCH to stop postal promotional mail using the name and address on the mailing label. Start with its published support contact, then keep the reply so you can follow up.

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Ask PCH customer service to stop postal promotions

  1. Keep one recent PCH mailer. Find the recipient name, complete delivery address, and any customer or order number printed on it.
  2. PCH's official contact page lists support@pch.com. Its FAQ also has a contact form.
  3. Ask to stop postal promotional mail, using the sample request below. Give the name and address exactly as printed.
  4. Ask whether that team manages the list behind your mailer and request confirmation of the mailing preference. Save the reply or case number.

These are published contact routes, not a dedicated postal opt-out form or proof that a removal has happened. If support directs you to a different sender or department, match that advice to the company named on your actual mailing.

What to write to PCH

Please stop sending postal promotional mail to [name as printed] at [full mailing address, including unit and ZIP code]. The customer or source number on my mailing label is [number, if present].

I am asking to stop paper advertising, not close an account or change an order. Please confirm whether you manage this mailing list and when the mailing preference has been updated.

Leave out the number if the label has none. Send this privately through the official contact route. Do not include a password, payment card, Social Security number, or identity document.

Email unsubscribe is not a paper-mail opt-out

An unsubscribe link in a PCH promotional email applies to email. Use it when unwanted email is also a problem, but do not treat it as confirmation that a postal record was removed. It does not replace a customer-service request for envelopes, sweepstakes notices, catalogs, or order offers delivered by USPS.

Privacy choices are separate

The current Publishers Clearing House privacy policy publishes privacychoices@cc.pch.com for Consumer & Privacy Affairs. Use this contact for questions about how PCH uses your personal information, or to ask where to direct an unresolved postal-mail request.

The policy also describes data-use, targeted-advertising, and deletion choices. Those are not a dedicated paper-mail removal form. Do not request broad data deletion when you only want to stop advertising mail; the policy warns that limiting data use can affect services.

If another mailing arrives

Compare its label with the one in your request. A different name, address variation, or sender may be a separate record. If the details match, reply to the saved case and ask whether the mailing was prepared before the change or whether another list still needs updating.

A message sent to support is not the same as confirmation that a list was changed. Keep the request and the response separate in your records. We have verified the published contacts, not a guaranteed removal time.

Mail for someone else

If PCH mail is addressed to a previous resident or someone who died, say that in the request. Do not sign in to that person's account or claim to be them. Provide the printed name and delivery address only as needed to identify the postal record. See the guides for previous-resident mail and mail for someone who died.

Watch for prize scams

Stopping promotional mail is not the same as responding to a prize notice. The FTC's current prize-scam guidance says real prizes are free and specifically warns that scammers may impersonate Publishers Clearing House. Do not send bank information, Social Security numbers, gift cards, or money because a letter or caller says you won.

Where Junk Mail Magic fits

If you have the mailer but do not want to sort through the contact routes, photograph one piece. Junk Mail Magic uses the sender and mailing label to prepare a focused removal request. Do not submit a check, payment slip, account password, or other financial information.

Have the mailer in front of you?

Photograph one piece of unwanted mail. We identify the sender and prepare the removal request. Your first request is free.

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