Choose between a privacy request and a mail preference

Identify which goal fits your situation

1. Write down the specific outcome you want, such as stopping one sender's paper catalogs.
2. For postal advertising, use the sender's published mailing-preference route and quote the label you received.
3. For access to personal information, a correction or deletion, read the company's published privacy-request instructions and choose the relevant process.
4. Keep each request and acknowledgment separately so you can tell which outcome the company has addressed.

Why the two requests can end differently

Taking your address off a mailing list may still leave a record in a database so the sender can keep you suppressed. A deletion request targets the data itself, though what a company must delete depends on its own policies and where you live. Neither request guarantees the result of the other. Stopping marketing mail is also a different thing from canceling an account, a donation, or a subscription, which are handled separately with the sender.

Start with the narrower request

Choose the change you want before writing: less advertising, a correction, or a broader privacy request. Use the sender's published privacy instructions for the broader request. Junk Mail Magic's privacy policy describes the service's own handling of submitted information.